CBMR con respecto a dichos productos de viaje (fundas de pasaporte, guías, masterclasses) y/o servicios (en adelante, los "Productos"). Por favor, lea estos Términos detenidamente, ya que al reservar cualquier Producto con CBMR, o al viajar en el Retiro / Experiencia Can’t Break Me Retreat, usted reconoce que: i) ha leído y entendido estos Términos, y ii) indica su aceptación expresa de y acepta estar obligado por estos Términos. Si ha confirmado una reserva en cualquier Producto con más de un comprador nombrado y reservado en dicha reserva, se considerará que ha aceptado estos Términos en nombre de todos los compradores nombrados en la reserva y que viajan o participan de alguna manera en cualquier Producto (en adelante, "usted", los "compradores"), y con dicho viaje o participación, todos los participantes indican su conformidad con estos Términos. El comprador que confirmó la reserva se considera la persona de contacto designada para todos los demás compradores nombrados en dicha reserva. Estos Términos constituyen el acuerdo completo entre el comprador y CBMR con respecto al objeto del mismo y sustituyen todos los acuerdos previos, representaciones y entendimientos entre las partes, ya sean escritos o verbales.

1. El Contrato de Reserva

Una reserva se confirma y estos Términos serán aplicables cuando CBMR haya recibido el depósito correspondiente del comprador y el comprador haya recibido la confirmación electrónica de Cant Break Me Retreat de dicha reserva. El impuesto sobre ventas no está incluido. El comprador que confirme la reserva debe tener al menos 18 años de edad y acepta proporcionar información completa, exacta y veraz según lo solicitado por CBMR para confirmar dicha reserva. Cualquier comprador que confirme una reserva en cualquier retiro, productos, etc., con más de un comprador nombrado y reservado en dicha reserva, representa y garantiza a CBMR: i) que tiene todos los permisos y autoridad necesarios para realizar dicha reserva en nombre de todos los demás compradores nombrados en la reserva, y ha comunicado toda la información necesaria a los demás compradores para que ellos den su autorización libre y completamente informada para hacerlo; ii) que la información que proporciona sobre todos los compradores es completa y exacta, y ha obtenido todos los permisos necesarios para compartir dicha información con CBMR con el fin de completar la reserva; y iii) que informará a todos los demás compradores nombrados en la reserva correspondiente sobre la aplicabilidad de estos Términos a la reserva y la relación de los compradores con CBMR.

En cualquier momento antes de que se confirme una reserva, CBMR se reserva el derecho de aumentar o disminuir los precios del folleto de cualquier Producto. CBMR se reserva el derecho de rechazar cualquier reserva, a su sola discreción.

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1. PROGRAMACIÓN DE PAGO FINAL/PAGO TARDÍO/ACEPTACIÓN DE RESERVA/DETALLES DEL COMPRADOR

PAGOS FINALES: Los compradores deben consultar el correo electrónico de confirmación enviado por CBMR y/o su correo electrónico de confirmación correspondiente para obtener detalles sobre el saldo intermedio y el pago final. Los pagos a plazos deben realizarse mensualmente. Si no se completan 2 pagos mensuales, CBMR considerará la reserva del retiro como cancelada. Todos los pagos realizados a CBMR no son reembolsables. El pago del saldo intermedio del precio debe realizarse no menos de 60 días antes de la fecha del retiro. El saldo final debe pagarse a más tardar 30 días antes de la fecha del retiro. Si no se recibe el pago completo antes de la fecha de vencimiento, CBMR considerará la reserva del retiro como cancelada y retendrá la cantidad pagada en la reserva como una tarifa de cancelación, a la exclusiva discreción de CBMR. Si un producto o retiro se reserva con menos de 30 días de antelación a la fecha del retiro, el monto completo será pagadero en el momento de la reserva para que la reserva sea confirmada. Si, para algún Producto, los términos de pago difieren de los establecidos en esta sección, los términos aplicables se comunicarán al comprador antes de la reserva y también se detallarán en la factura correspondiente.

(b) Pago Tardío: El no realizar un pago dentro de los catorce días posteriores a la fecha acordada constituye un incumplimiento del contrato y resultará en la cancelación de su experiencia. CBMR se reserva el derecho de asignar su lugar al siguiente comprador elegible en la lista de espera.

(c) Detalles del Comprador: Como condición para la confirmación válida de cualquier reserva con CBMR, el comprador debe proporcionar toda la información necesaria según lo solicitado por CBMR junto con su pago final. Si el comprador no proporciona dicha información antes de los 60 días previos a la salida del producto adquirido, se cobrará una tarifa administrativa de $100 al comprador, y CBMR se reserva el derecho de tratar dicha reserva como cancelada.

(d) Cargos de Tarjetas de Crédito/Paypal/Cargos Bancarios: CBMR no es responsable de ningún cargo impuesto o cobrado por terceros y/o instituciones financieras y que debe pagar el comprador como resultado de transacciones de tarjetas de crédito u otros pagos relacionados con la compra de productos, y no reembolsará ni devolverá ninguna tarifa cobrada por dichos terceros.

Programación de Pago Final/Pago Tardío/Aceptación de Reserva/Detalles del Comprador

Pagos Finales: Los compradores deben consultar el correo electrónico de confirmación enviado por CBMR y/o su correo electrónico de confirmación correspondiente para obtener detalles sobre el saldo intermedio y el pago final. Los pagos a plazos deben realizarse mensualmente. Si no se completan 2 pagos mensuales, CBMR considerará la reserva del retiro como cancelada. Todos los pagos realizados a CBMR no son reembolsables. El pago del saldo intermedio del precio debe realizarse no menos de 60 días antes de la fecha del retiro. El saldo final debe pagarse a más tardar 30 días antes de la fecha del retiro. Si no se recibe el pago completo antes de la fecha de vencimiento, CBMR considerará la reserva del retiro como cancelada y retendrá la cantidad pagada en la reserva como una tarifa de cancelación, a la exclusiva discreción de CBMR. Si un producto o retiro se reserva con menos de 30 días de antelación a la fecha del retiro, el monto completo será pagadero en el momento de la reserva para que la reserva sea confirmada. Si, para algún Producto, los términos de pago difieren de los establecidos en esta sección, los términos aplicables se comunicarán al comprador antes de la reserva y también se detallarán en la factura correspondiente.

Pago Tardío: El no realizar un pago dentro de los catorce días posteriores a la fecha acordada constituye un incumplimiento del contrato y resultará en la cancelación de su experiencia. CBMR se reserva el derecho de asignar su lugar al siguiente comprador elegible en la lista de espera.

Detalles del Comprador: Como condición para la confirmación válida de cualquier reserva con CBMR, el comprador debe proporcionar toda la información necesaria según lo solicitado por CBMR junto con su pago final. Si el comprador no proporciona dicha información antes de los 60 días previos a la salida del producto adquirido, se cobrará una tarifa administrativa de $100 al comprador, y CBMR se reserva el derecho de tratar dicha reserva como cancelada.

Cargos de Tarjetas de Crédito/Paypal/Cargos Bancarios: CBMR no es responsable de ningún cargo impuesto o cobrado por terceros y/o instituciones financieras y que debe pagar el comprador como resultado de transacciones de tarjetas de crédito u otros pagos relacionados con la compra de productos, y no reembolsará ni devolverá ninguna tarifa cobrada por dichos terceros.

 

3. CANCELLATION BY THE Buyer

Any cancellation of a booking and/or a Product by the Buyer must be delivered to Can’t Break Me Retreat in writing no later than 120 days of the scheduled retreat and be acknowledged by CBMR in writing. Cancellation by Buyer will not be permitted after the 120 days. The retreat ticket is NON-REFUNDABLE, and None TRANSFERABLE
CBMR is not responsible for any incidental expenses or consequential losses that the buyer may have incurred as a result of the cancelled booking such as visas, vaccinations, non-refundable flights or rail, non refundable car parking or other fees, loss of earnings, or loss of enjoyment, etc.

Buyers purchasing Products are highly recommended to purchase comprehensive cancel for any reason insurance, to the extent such insurance is available under the laws governing each Buyer's country of origin.

 

Postponed Retreat  (PHR)
In the case that Can’t Break Me Retreat cancels a retreat, a refund will not be issued, however the Buyers retreat ticket will be transferred to a future retreat of their choice or Buyer will have the option to transfer their ticket to another person. Buyers purchasing Products are highly recommended to purchase comprehensive cancel for any reason insurance, to the extent such insurance is available under the laws governing each Buyer's country of origin.
(a) CBM has the right to cancel a retreat or change THE VENUE an itinerary for any given retreat or event with 24-hour notice.
CBMR is not responsible for any incidental expenses or consequential losses that the Buyer may have incurred as a result of the cancelled booking such as visas, non-refundable flights or rail, non-refundable car parking or other fees, loss of earnings, or loss of enjoyment, etc.

 

UNUSED SERVICES
CBMR shall not offer or pay any discounts or refunds for missed or unused services which were missed or unused by the Buyer due to no fault of TR or the TR Team, which shall include any termination of the Buyer’s participation in the tour Product due to the Buyer’s own fault, negligence or breach of these Terms.

 

PRICES, SURCHARGES AND TAXES
Due to the nature of travel and the prices of the resources on which it depends, the published price of any Product is subject to change at any time, before or after booking confirmation, up to 30 days before the departure of such Product. After a Confirmation Invoice has been issued by CBMR/reserves the right to impose surcharges on any Product(s), but only for reasons arising from increases in transportation costs, fuel costs, dues, taxes or fees chargeable for services such as landing taxes or embarkation or disembarkation fees at ports and airport charges, local operator costs, currency and exchange fluctuations, increases in taxes, or government action which impacts the price of the applicable Product(s), but only where the increase in question is greater than 2% of the original price paid for the Product .CBRM shall provide notice to the affected Buyer as soon as reasonably possible upon learning of the necessity to impose a surcharge in accordance with this section.

Where the increase in price is greater than 10% of the price of the applicable Product, upon receiving notification from CBMR the affected Buyer(s) may elect to either:
(i) cancel the applicable Product booking without incurring any penalty; or
(ii) accept the change of price.
The Buyer must notify CBMR of their election within 14 days of receipt of notice of the increase, or they shall have been deemed to have accepted the price change and have accepted liability for payment of the increase.
Retreats are priced and advertised exclusive of applicable sales taxes and such taxes will be advised to Buyer at the time of booking and itemized on subsequent invoicing.

 

7. VALIDITY

The prices of Products advertised on the CBMR website are based on costs in effect at the time of posting to the website. CBMR reserves the right to alter prices of any Product at any time prior to receipt of payment in full for such Product. All dates, itineraries and prices are indicative only and the price quoted at the time of Booking shall be the applicable price, subject to the surcharges that may be levied in accordance with Section 6, above. Changes, revisions, or other amendments may be made to the particulars contained on the CBMR website before a contract is concluded, and such changes, revisions or amendments shall be incorporated herein as of the date of such amendment.

8. FLEXIBILITY

The Buyer acknowledges by booking a Product and/or agreeing to travel with CBMR that the nature of this type of travel requires considerable flexibility and acknowledges that they will permit reasonable alterations to the Product and/or itinerary by CBMR. The Buyer acknowledges their understanding that the route, schedules, itineraries, amenities and mode of transport may be subject to change without prior notice due to circumstances or events, which may include sickness or mechanical breakdown, incidents in the location where the Product will be operated, flight cancellations, strikes, events emanating from political disputes, entry or border difficulties, extreme weather and other unpredictable or unforeseeable circumstances which are beyond the reasonable control of CBMR.

 

9. CHANGES

(a) Trip details: The itinerary is a general guide to the retreat and region and any mention of specific destinations is not a guarantee that they will be visited or encountered, nor does it form part of the contract between the Buyer and CBMR. Although the itinerary has been curated with care and details are provided in good faith, CBMR may make improvements that stem from weather changes, local factors, past travelers’ comments, and research, to name a few examples. As a Buyer, you also expressly acknowledge and assume responsibility for inherent risks associated with physical activities you participate in.

(b) Changes made by CBMR: While CBMR will endeavor to operate all Products as advertised, reasonable changes in the itinerary of any Product may be made where deemed necessary or advisable for operational reasons by CBMR, in its sole discretion. If CBMR makes a Material Change (defined as a change affecting at least one in three full retreat days of the itinerary, or which materially affects the character of the Product in its entirety) to any Product, TR/CBMR will inform the Buyer(s) booked on such Product of any Material Change as soon as reasonably possible, provided that there is sufficient time before departure to properly notify all affected Buyers. If a Material Change is made more than 12 days prior to departure, the affected Buyer may elect to:
(i) accept the Material Change and proceed with the amended Product;
(ii) book another Product of equivalent or greater value, if available (Buyer shall be responsible for paying any difference in price between the amended Product and the Product booked in its place);

(c) CBMR has the right to cancel a retreat or activities with 24 hour notice.

Once a Product experience has departed, changes to such Product’s itinerary may be necessary or advisable as a result of unforeseen circumstances or other reasons related to effective Product operation, health, safety, Buyer enjoyment, or Buyer comfort. Any such changes are at the discretion of CBMR and any indirect costs incurred as a result will be the responsibility of the Buyer. The Buyer acknowledges that they must have reasonable financial resources to cover incidental expenses on every Product , whether or not they arise from a change in the itinerary or from the travel itself, and that CBMR shall not be liable for any Buyer’s failure to prepare adequately for their travel and unforeseen circumstances which may arise during such travel.
CBMR will not be liable for any indirect and/or consequential losses associated with any changes to a Product’s itinerary.
 

Code of Conduct

Welcome to the beautiful mountains of Costa Rica, and thank you for being part of the , CBMR experience. We are thrilled that you chose to come on this healing journey with us. Before we can get started with our activities,please read and agree to the following Code of Conduct. This code of conduct applies to your entire  duration with us:

We believe in human rights! There is a zero tolerance hate policy for any offensive verbal comment related to gender, sexual orientation, disability, physical appearance, body size, race, religion, or other personal lifestyle choices. If this behavior is detected, we will handle it accordingly: participants will be asked to stop any hateful or disrespectful behavior immediately. If the negative behavior persists, the organizers and participants of the space will take appropriate action such as mediation or asking the offender to leave.
**Please do not feel burdened to bring this behavior to our attention. We want to maintain a positive and healing energy for the duration of our retreat, and to do that we depend on the honesty of our teachers and participants. **

MEDIA
The zero tolerance hate policy extends to negative postings on any form of public website or social networking, i.e. Facebook, Instagram, Snapchat, Twitter, etc. Should you post something before or after the retreat, affiliated with Can’t Break Me Retreat that the organizers feel does not align with the sisterhood and mission of Can’t Break Me  Retreats, you will be asked to remove or edit the post.  Should a participant defame, slander etc Kristel, CBMR/ Can’t Break Me  Retreats or affiliates, the participant will be penalized with $10,000 fee payable to Kristel Robinson , CBMR Retreat, and/or further legal action.

Please be courteous to fellow participants by asking for permission before taking or posting pictures that include others.
Photos of  alcoholic beverages or herbal supplement should not be posted with affiliation to CBMR

Below are a few definitions of behaviors that will NOT be accepted. Please read each.

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• Sexism:  Prejudice, stereotyping, or discrimination, typically against women, on the basis of sex.

• Colorism: Prejudice or discrimination against individuals with a dark skin tone, typically among people of the same ethnic or racial group.

• Body Shaming: Negative statements and attitudes toward another person's weight or size. It can also reach into the discrimination against individuals who may be overweight or underweight.

• Classism: prejudice against or in favor of people belonging to a particular social class.

• Fat Phobia: Fear and severe dislike of obese people and/or obesity.

• Homophobia: Irrational fear of, aversion to, or discrimination against homosexuality or homosexuals.

• Transphobia: A range of antagonistic attitudes and feelings against transgender or transsexual people, or against transexuality. Transphobia can be emotional disgust, fear, anger or discomfort felt or expressed towards people who identify as transsexual or transgender.

• Religious discrimination: Treating individuals differently because of their religion, their religious beliefs and practices, and/or their request for accommodation for such. *This definition applies to Atheism.

 

Animal By Products on the Property
If a participant brings any animal by products on the property or within the retreat, the participant will be asked to leave the property  and the retreat immediately, and a refund will not be issued, no exceptions.

 

Creatures of the Mountain
There are bugs, sloths, horses, throughout the mountain here. Participants are asked to practice non violence with the creatures of the jungle. We prefer to keep the creatures alive.  If you are afraid of a bug, we suggest remembering that the bug is probably just as scared as you ;-)

Meal Time
All participants must be present at all meal times.

Silent Hour & Journal Time
Silent hour and journal time will take place each day of the retreat. All participants and guest must honor this time to practice tuning into their own INNergy.

Personal Responsibility
We ask that participants practice personal responsibility by showing up for themselves. Participants should be sure to show up to all activities on time. If you are late to an activity, you will be responsible for arranging your own transportation to the activity. If you are late for a workshop or yoga/ meditation class, you may not be permitted within the class, this  depends on the class.

Refusal to comply with any conditions within this code of conduct will result in your immediate removal from the retreat with no refund, and/or further legal action.  Once again, thank you for attending Can’t Break Me Retreat! Below is the Media Consent Form and Liability waiver.

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10. MEDIA CONSENT FORM

I hereby consent and authorize an employee or agent of At Can’t Break Me Retreats to take photographs or motion pictures of me or other types of media productions that capture my name, voice, retreat experience and/or image. I authorize Can’t Break Me Retreats to copyright the materials, and I authorize Can’t Break Me  Retreats to use, reuse, copy, publish, display, exhibit, reproduce, license to third party, and distribute the Materials in any promotional materials or other forms of media, which may include, but are not limited to social media, retreat websites or publications, magazines, articles, electronic or otherwise, without notifying me. I also agree that the CBMR of may identify me by name and/or social media title, city ,state or country, occupation etc. 
I agree that I am participating on a voluntary basis and I will not receive any payment from CBMR Retreats for agreeing to this release or as a result of any publication of the materials.

Liability
I will be participating in the Can’t Break Me Retreat in Costa Rica. I hereby release and indemnify The Retreat/ CBMR Retreats  and its staff and volunteers, from any and all liability arising from claims of any kind or nature whatsoever from my participation, including but not limited to accidents with any physical activity included in this retreat. I understand that if I violate any laws regarding possession of alcohol and/or weapons, or rules governing the retreat, I will be asked to leave the retreat. In the event that the undersigned cannot be reached, and in the judgment of the creator, Kristel , at this retreat or other staff members, there is necessity for immediate medical examination and/or treatment of myself, I hereby authorize any of the aforementioned personnel to obtain such medical services as are deemed necessary. I understand that voluntarily attending the Can’t Break Me Retreat may involve certain risks beyond the reasonable control of the Can’t Break Me Retreat, its staff and volunteers and agents in connection with the retreat, associated with the retreat, including but not limited to accidents, emergencies, exposure to reckless conduct of other persons, and/or negligence of and that Can’t Break Me Retreat disclaim any and all responsibility for any such risks. If at any time during the retreat, attendees attempt to leave the event to attend a different event, and do so without the permission of Can’t Break Me Retreat, and will be subject to dismissal from participation in the retreat. I fully understand the consequences of and sign this LIABILITY WAIVER AND PERMISSION kno

knowingly, freely, and willingly

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Privacy

General Statement

Can't Break Me Retreat respect your right to privacy and will not collect any personal information about you on this website without your clear permission. Any personal data that you volunteer, if retained, will be held on secure servers. The nature of the Internet is such that we cannot guarantee or warrant the security of any information you transmit to us via the Internet. No data transmission over the Internet can be guaranteed to be 100% secure. However, we will take all reasonable steps (including appropriate technical and organizational measures) to protect your personal data.

 

Collection and use of personal data

Can't Break Me Retreat  may gather two types of information about you from our sites:

Personal information is data that identifies you or can be used to identify or contact you and may include, your name, company, e-mail address, phone number, credit card numbers and expiration date. Can't Break Me Retreat do not collect any personal data about you from this website, apart from information that you volunteer (for example by e-mailing us or by completing any of our on-line forms or voluntary registration for the services Can't Break Me Retreat, offer. If you choose not to provide the necessary personal information when requested, certain services or parts of the sites might not be available to you.

Aggregate information generated by Can't Break Me Retreat  systems, which, like most websites, tracks traffic to and on the Sites but does not identify you personally.

 

Disclosure of information

We will not disclose your personal data unless you have consented to this disclosure. We may disclose with your consent: (a) any information that Can't Break Me Retreat, gather about you to third parties for the purposes of providing you with services that Can't Break Me Retreat  consider may be of interest to you; (b) aggregate tracking information and other information that does not personally identify you, to third parties; (c) your personal information to third parties, when Can't Break Me Retreat believe in good faith that Can't Break Me Retreat, is required to do so by law.

 

Use of information

Can't Break Me Retreat may use the personal information it collects: (a) to verify your identity and assist you for our  services; (b) to assist in providing the services requested by you; (c) to provide further information to you about other websites and services or Can't Break Me Retreat, consider may be of interest to you; (d) for future marketing, promotional and publicity purposes that relate to Can't Break Me Retreat or its purpose, including to carry out direct marketing, event invitations & activities, market research and surveys; (e) to help ensure that you are shown information that Can't Break Me Retreat considers may be relevant to you and your interests; and (g) for any other use that you authorize.

Changes to the Website Privacy Policy

Any changes to this Website Privacy Policy will be posted on this website so you are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

 

Cookies & tracking

Website cookies are small text files that can be placed on your computer by the websites you visit. They are widely used in order to make websites work as intended and enhance the users’ experience. Can't Break Me Retreat do not collect personally identifiable information through website cookies.

Can't Break Me Retreat may use a "cookie" file containing information that can identify details of your IP address, PC platform (e.g. Windows, NT or Mac), browser (e.g. Internet Explorer, Firefox or other, plus the version of browser), domain (whether you are accessing a Site from CR or elsewhere) and other user information (e.g. your username). Can't Break Me Retreat, may use the information generated by cookies to: (a) track traffic patterns to, from and on the Sites; (b) help display advertising to the appropriate users; and (c) enable you to enter the Sites and use certain services and to visit registered user only areas of the Site. You can choose to manage your cookies. Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them visit: http://www.aboutcookies.org/

 

Holding, correcting and updating

 If you are an individual, you have certain rights under "LEY DE PROTECCIÓN DE LA PERSONA FRENTE AL TRATAMIENTO DE SUS DATOS PERSONALES. Ley N° 8968" that Costa Rica holds. We will correct any personal information we may hold about you if you notify us in writing of the correction. If you have any questions about how Can't Break Me Retreat work or regarding this Privacy Policy, contact essential Can't Break Me Retreat,  by sending an email to info@cantbreakmeretreat.com

We welcome comments and suggestions regarding Can't Break Me Retreat privacy policy. Please send any questions about it or the information we have collected from you to info@cantbreakmeretreat.com If you believe your personal information has been misused or handled in such a manner contrary to the policy stated above, please contact us at info@cantbreakmeretreat.com

This Policy and any issue or dispute regarding privacy concerns will be governed by and interpreted in accordance with the laws of Costa Rica, without regard to any choice of law provisions. This Policy and the Terms of Use are the entire agreement between the parties relating to use of the Website and the personal information collected by Can't Break Me Retreat.

 

Contact Us

Can't Break Me Retreat is committed to protecting the information that you provide us. If you have any questions, comments, or concerns about our Privacy and Security Policy or our Terms and Conditions, please contact us at info@cantbreakmeretreat.com

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